Welcome to Mike Anderson Chevrolet Chicago in Illinois

Hello this is Joshua I would like to thank Diego for everything and getting me approved on what I wanted on my new Chevy trailblazer 2025 so thankful for this and I would recommend this dealership everybody come stop by and get approved and drive off like that rate 10

Marco Martinez was an excellent sales person, both personable and polite. His sales presence was helpful and he did not play any of the High Pressure games I've seen on other dealerships. He was willing to work out detail and kinks, even a misunderstanding on my part, right up to the last minute. 10/10 Raazak in finance was also great. Personable, clear, And also did not engage in high pressure sales tactics. ( Please forgive me if I spelled your name wrong) Never once did I encounter the salesmanin person which I consider good because it means no one's trying to micromanage the salespeople, And no one's trying to use high pressure tactics against me. I ended up getting a very good price. On a very good Chevy with a platinum class warranty

I would like to thank Janelle Norton for listening to what I needed when I came by to test drive a car. I had a Chevy Trax trim and color in mind when I decided to come by last minute (near closing), and explained my circumstances to Janelle. She patiently listened, thought about it, and directed me to a trim and color that turned out to be even better than what I came for - it served not just what I needed but also what I wanted. I didn't think I'd love the car as much as I do now after using it for a few days. Thanks Janelle, and to the rest of the team who helped a smooth purchase process.

If I could give this dealership less of a rating than I would! First, I would like to say this dealership only concern is about money and pushing a sale through. The service department is highly understaffed and likes to argue with their customers. I was recently sold a Lincoln Aviator (used) on April 30th 2024 and my vehicle has a persistent water leak that you can clearly see from the stains in the roof of my vehicle. Whenever it rains water leaks into my vehicle which has and will continue to cause more damage to my vehicle. Upon bringing my vehicle my into service again for the third time since I purchased my vehicle the service advisor Robert Chirempes stated that they sent my vehicle to the ford Manufacture company to have other issues addressed although because they did not want to spend the money, they attempted to have a technician who was NOT efficient with doing the service try to find the issue. When their service technician could not complete the service, they explained it was nothing further they could do even though they sent my car to ford and DID NOT want to pay to fix the damaged car they sold. I am now left with a vehicle that leaks water inside whenever it rains or if I go through a car wash! Do not buy a car from here!!

Despite a previous terrible experience with the Mike Anderson Sales department, decided to try and use Anderson for service. I had purchased a comprehensive maintenance plan. There were problems with the GM Protection company, and Anderson had to submit an invoice for repayment. They expected me to pay up front and wait for reimbursement, partly, I believe, because they were going to charge more than the maintenance plan was going to pay out. This place is nasty and dishonest. The service manager is horrible. Adding insult to injury, whoever brought my car back to me somehow decided, for reasons absolutely unknown to me, to turn off my one-pedal drive feature without informing me. I nearly hit the car in front of me at the first stop light after pulling out of the dealership, and had to pull over to figure out how to get it back on. That is nothing but dangerous negligence. In the interest of fairness, there were two minor positives. First, they did allow me to charge my car for free while this ordeal was going on. That was nice. Second, I do appreciateone service representative did spend a good deal of time trying to resolve the absurdity of the situation. It just seems to me that, as a first time customer with a new car who was planning to be a long term customer, the dealership would have done more to keep my business. All of the problems were a result of miscommunication between Mike Anderson Chevrolet, Phillips Chevrolet in Frankfort (where I bought the care and eventually drove over an hour each way to get my service completed), and the GM Protection company. It shouldn’t be my responsibility to make the calls, try to resolve the problems, and pay out of pocket. After two hours, ultimately not getting the service I had already paid for, I had it. Never again!

I bought a Chevy equinox from them a few years ago. I was in an accident and my car was totaled out. Mike Anderson Chevy never refunded me back my gap insurance refunded. So if you do get a vehicle with them DO NOT GET GAP INSURANCE. THEY WILL KEEP YOUR MONEY. They have hung up on me when I called to ask about this situation and when I go to the dealership they can't cut me a check cause the person who writes the checks is never there (so they say) and also have tried to get me to purchase another car instead of giving me my refund. I've been going thru this with them for years. So please look elsewhere for gap insurance. I would honestly say look for another dealership.

Good ,honest people to deal with . Unmatched experience, easy transaction ,great value for trade in .

Stay Away!! Though some time has passed, I had an experience with Mike Anderson dealership that I feel compelled to share. While I understand that every customer interaction can present its challenges, the level of service I received was far below what I expected. When I approached Mike Anderson dealership seeking assistance with my lease, the manager agreed to help me, which initially gave me hope. However, as my case progressed, it became increasingly clear that my concerns were not being taken seriously. The manager handling my case suddenly decided it wasn't worth his time and began avoiding my calls altogether. Instead of addressing my concerns directly, I was passed off to other staff members who seemed equally disinterested in helping me. Throughout this entire ordeal, what was most disheartening was the complete disregard for basic human dignity. Being ignored, lied to, and treated as an inconvenience is simply unacceptable in any customer service interaction. While I understand that not every situation can be resolved to everyone's satisfaction, the least I expected was to be treated with respect and professionalism. Unfortunately, this was sorely lacking in my experience with Mike Anderson dealership. After my bad experience with Mike Anderson, I was on the verge of giving up hope in resolving my issue. Fortunately, I found a different dealership that provided outstanding customer service and successfully resolved my concerns. I assume some customer care representative will respond to my review with an apology, however, don't be deceived. My experience reveals systemic issues within Mike Anderson dealership that cannot be easily remedied with a simple apology. Do yourself a favor and find yourself a different dealership.

I worked with Janelle Norton to obtain a Chevy Bolt EUV. She was very helpful making sure I understood everything involved with the vehicle and placing the order. As the order kept getting delayed, she continually updated me on its status and presented alternate options. Once I got my vehicle, she was very patient in answering all my follow-up questions. I would gladly work with her again with future car needs.

Don't waste your time or money, wished I saw previous reviews before I shopped here

Gen 2 Chevy Volts (mine is 2017) have a very common issue where the vehicle won't recognize that it has been shifted to P (shift to park warning). Because of this, GM has added the fix to the Voltec warranty. My vehicle is well within the Voltec warranty as I have 48,500 miles. The service advisor claimed it is not covered and said this would cost around $500. I explained it is covered several times. I called the Service manager and he rudely proclaimed it is not covered. It is clearly stated in the Shift to park service bulletin that it is covered as of Oct. 2019. So I left that dealer. I have an 11 week old newborn and I now have to drive to a different and far more distant dealer to get proper service. Dealers/service should know what is covered under warranty. Will not return to this dealer for service or a new upcoming vehicle purchase.

Sold my used car to Mike Anderson and have had horrible communication back from the dealership on the location of my check which was to be mailed to my address within two weeks. This check has still not arrived after 3+ weeks and after calling three times and emailing the dealership, I have not had any returned messages or communications from the dealership back updating me on the check. They team was great communicating when i was selling my car, but since selling i have not heard back once on the status of my check and payment. This is shocking and incredibly disappointing. Think twice before selling your used car here.

Not so happy as a return customer! Website price was one thing and the $5000 hidden increase to the MSRP was a shock! They also offered less than other dealerships for my trade in. My monthly was going to go up over $300 a month! After so many phone calls and emails to come in that they wanted my car, and would get me the same or close to my payment. I found a better dealership that offered me 62k for my car, and my monthly only went up $60. Do your research people!! Don’t just stick to one place, others aren’t scamming people with this ridiculous msrp overage charge. This dealership will make false promises over the phone just to get you back in the door! Ridiculous!! Don’t call me again! Never stepping into this place again!

Alexander karadimas and Andrew Remus were fantastic and helped us get our new RS Trailblazer!!! Most inventory around!!

Andrew Ramos made it right and I have resolve now. He has integrity and will handle what went wrong with the sales manager. I will do business with Andrew again.

Deceptive, rude sales manager. Took advantage of a vulnerable customer. Inflated msrp despite add on website

This week I bought a ZR2 from Mike Anderson Chevrolet, my salesman was Joe Ayala. I flew in from out of state to make this purchase, being that I was from WA and I had lots of questions. Joe was awesome, before we had even met he was answering all my text questions and I know at times he was doing this from home. The sales part was awesome, he was patient and worked very hard to answer all my questions, The first day I put 600 miles on it and it is running flawless. Thank You Bill

Purchased 3Rd car From mike Anderson Chevrolet Chicago ! Their is a reason we keep Coming back here The staff is Amazing our salesperson Jorge and General sales managers Bryce & Edgar do a great job taking care of their clients easy process GREAT prices very happy once again with our purchase 2500 Chevrolet Silverado ! If you are in the market for a new or used car you have to give the Chevy giant a shot !!! Thank you Mike Anderson Chevrolet

Great experience, David Ramos and Paul Dome were great and got me the perfect vehicle!

Janelle Norton did an excellent job. She was kind, informative and took a long time with me. I would recommend her to all my friends and family. She is a big asset to your team

I purchased a car with Mike Anderson in May of 2021. I thought I had an overall great experience until my car was totaled this summer. My issues began when my insurance told me that they sent me gap insurance refund to Mike Anderson’s instead of me. I’ve been trying to get my gap insurance refund since august. I’ve talked to Logan who promised that my check would be distributed but it was not. My paperwork does not match whatever records they have. 2 days ago I wrote a bad review on Mike Anderson’s and the general manager (Andrew) called and said if I took down my review they would cut me a check by the end of the day. I did remove the review and now they general manger has been avoiding my calls. I would not recommend that you purchase your vehicle with these people and if you do, do not get gap coverage thru them.

If your looking for a car with no pressure go see Joe Ayala he made buying a car so easy and fast the wife loves her new truck .. Def will come to see Joe again when I'm ready for a new car

I dealt with Joe Ayala. From the first call, to getting to the dealer and the final walk out, he was amazing! I can’t thank him enough! He’s a great addition to the sales team! Thank you Joe!

I'm verry disappointment. I won't recommend this dealer to buy cars.not recommend

Sold me a bad car and won’t give me a new car car stopped multiple times, I took my car to Currie same thing I need a new car and I have a 3 month old who needs to get around and get my self to get to work as well I was told I couldn’t get a car becuase of mg credit